Avrasyas
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Contact

We value your questions, requests, and complaints as Avrasyas. You can reach us directly through the channels below; your messages will be answered in order during working hours.

Contact Channels

Working Hours

Monday – Friday09:00 – 18:00
Saturday09:00 – 14:00
Sunday and public holidaysClosed

Messages sent outside working hours will be answered on the next business day.

Legal Identity Information (Imprint)

In accordance with Law No. 6563 on the Regulation of Electronic Commerce and the Electronic Commerce Regulation, our service provider information is as follows.

Trade NameAvrasyas
Company TypeIndividual
Head Office Address, /
Tax Office
Tax Identification No
MERSIS No
Trade Registry No
KEP Address
Year of Establishment2026

Where Should I Write for Which Topic?

  • Order and delivery: Specify your order number at
  • Returns and exchanges: Follow the steps on the Cancellation, Return and Exchange Conditions page
  • Your personal data (KVKK): KVKK Information Text — your applications will be finalized within 30 days
  • Commercial communication subscription: You can cancel your subscription via the link in each message or by writing to us
  • Press, collaboration and supply:

Location

Your Right to Complaint and Appeal

As a consumer, in case of disputes, you may apply to the Consumer Arbitration Committees or Consumer Courts in your area depending on monetary limits. Contacting us before applying often speeds up the resolution.

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